CONSENT TO TERMS AND CONDITIONS
Access to and use of the services of We Travel Luxe, LLC, and our website are subject to acceptance of these terms and conditions (“Terms and Conditions”). By accessing, using or obtaining any content, products, or services from us, including through our website, or making payments online through our website, you, the purchaser and/or traveler (“Client” and “passenger” and “you/your”) agree to be bound by these Terms and Conditions. PLEASE READ THESE TERMS AND CONDITIONS BEFORE USING THIS WEBSITE.
We Travel Luxe (WTL), affiliated with Travel Experts acts as a sales agent for the airline, hotel, car rental company, tour operator, cruise line or other service provider named in your itinerary (Suppliers). WTL is not responsible for acts or omissions of the Suppliers or their failure to provide services or adhere to their own schedules.
WTL assumes no responsibility for and shall not be liable for any refund, personal injury, property damage or other loss, accident, delay, inconvenience or irregularity which may be caused by (1) any defaults, wrongful or negligent acts or omissions of Suppliers; (2) any defect or failure of any vehicle, craft, equipment or instrumentality owner, operated or otherwise provided by the Suppliers; or (3) any wrongful or negligent acts or omissions on the part of any other party not under WTL control. You hereby release WTL from all claims arising out of any problem covered in this paragraph.
We have no special knowledge regarding foreign entry requirements, unsafe conditions, health hazards, weather hazards, supplier bankruptcies, or the suitability for disabled persons of any portion of any tour. For foreign entry requirements, go to http://travel.state.gov/travel_warnings.html. For State Department travel advisories, go to http://travel.state.gov/travel_warnings.html. For foreign health requirements and dangers, go to http://www.cdc.gov/travel/index.htm. You hereby release us from any claims resulting in whole or in part from any problem covered in this paragraph and any other causes not within our control, and to submit all other claims against us within 30 days after the return of your trip.
We Travel Luxe offers access to many optional products and services to enhance every travel experience. Options such as TRAVEL INSURANCE may protect passengers and their investment against adverse circumstances, such as third party supplier default/bankruptcy protection, delay, interruption, missed connections, cancellation, medical emergency transportation/evacuation and repatriation, baggage and personal effects/lost luggage and baggage delay, illness, job loss protection and change of plans, accidental death and disability, travel accident/sickness medical expenses, and more. Unless specifically noted, travel insurance is not included in the cost of the client's itinerary. Without appropriate travel insurance, Client understands and agrees that if Client cancels or interrupts Client’s travel for any reason, portions of the trip/tour may not be refunded and WTL and travel suppliers’ cancellation penalties will apply, resulting in the loss of monies up to the full cost of Client’s travel booking and related costs. The purchase of travel insurance, while not required to purchase any other product or service offered by WTL, is strongly recommended. If a Client needs to file an insurance claim, WTL will assist by providing a copy of the travel cost documentation for bookings originated by WTL to the Client. Filing the claim and completing the requirements from the insurer is the Client's responsibility.
Flight delays are very common today. If your flight is delayed for any reason, the airlines are not required by law to pay for your en route expenses, such as meals, hotels, taxis, and phone calls.
Check Your Itinerary:
As soon as you receive your booked itinerary, check it thoroughly to make sure it is correct as to dates, times, fares, and rates.
Schedule changes are quite common today. We urge you to re-check exact flight times prior to departure and prior to your return.
If you are cruising, we strongly recommend flying to your port a day or two before your cruise is scheduled to leave. With the number of flight delays and cancellations, you can miss your ship if you do not fly in a day or two early. If the passengers opt to fly in the day a cruise is scheduled to depart, the customer is responsible for their own arrangements if they have to meet the ship at the first port, or they miss the cruise entirely. WTL is not responsible for any monetary losses as a result and will charge a minimum service fee of $100 and up if the client wants assistance because they missed the ship.
Credit cards and wire transfers only will be payable to Travel Experts and funds must clear before any payments are made to vendors. We research numerous vendors to ensure that we have received the best pricing on airfare, cruise fares, car rentals, accommodations, etc. based on desired travel dates and availability. This agency accepts no cash.
Before making your deposit for your trip, please read these TERMS AND CONDITIONS. Once a deposit is made, the deposit signifies your agreement with this document.
To engage WTL for travel planning and services, Clients agree to pay WTL an initial NONREFUNDABLE PLANNING FEE before research begins and recommendations are provided in exchange for the fee.
Revisions, cancellations, and refunds:
All components of your custom trip are nonrefundable. By having us proceed with a payment, you are consenting that you agree to these terms. We highly encourage securing cancellation insurance and will send details shortly.
Due to the extensive organization involved with booking your custom travel experience, a strict cancellation fee will be applicable to compensate for costs and lost revenue. If cancellation for any reason occurs after confirmation of these arrangements, a cancellation fee of 10% of the total trip cost will be processed by Travel Experts, and a $100 per person change fee will be processed for any revisions requested. This fee will be immediately charged to your credit card on the date of cancellation or change. **By purchasing travel insurance, these cancellation fees will be included if you cancel for a covered reason by that insurance.
Disclaimer of Liability:
All prices are thought to be accurate, available, and current at the time of advertising and booking with the supplier. The information, products, and services may include inaccuracies or typographical errors on the part of suppliers. WTL assumes no responsibility nor guarantees the accuracy of, including but not limited to, the price, information, and description of products or services listed on a supplier’s website. WTL is not responsible for any errors made by clients creating their own bookings online. WTL is not liable for acts, errors, omissions, representations, warranties, breaches or negligence of any supplier, or personal injuries, death, property damage, or other damages or expenses resulting from causes outside the control of WTL.
WTL is not responsible for travel delays or cancellations or any illness, death, injury, damage, or loss of vacation time arising thereafter. Changes to cruise ports of call or itineraries due to mechanical, weather, or world events beyond our control are at the sole discretion of the cruise line and may occur without notice as is any applicable compensation for such occurrences by the supplier.
WTL is not responsible for the refusal of passage by an airline or cruise line for individuals that they deem unsuitable to travel. Please check your applicable cruise or airline’s website and familiarize yourself with their policies on the refusal of passage. WTL is also not responsible for the refusal of boarding or travel for any passenger who may be turned away from entering a country due to any legal issues that the passenger may be subject to. An example is a passenger who may be denied entry into a country due to a prior felony conviction, unpaid child support, or DWI conviction.
WTL shall not be liable for injuries, damages or losses incurred by the traveler in connection with, or by supplier employees or contractors, terrorist activities, social or labor unrest, mechanical or construction failures, or difficulties, disease, local laws, climatic conditions, criminal acts or abnormal conditions or developments or any other actions, omissions or conditions outside of our control.
Any disputes must be mediated or arbitrated in Williamson County, TN. This document must be acknowledged and signed by all adult passengers on your trip by using the e-signature box.
Information on Website:
You agree not to use or authorize the use of this information for any purpose other than personal use, and not to engage or authorize anyone to engage in the resale, redistribution, and use of the information on this website for commercial purposes. Third-party links and pointers are included solely for your convenience and do not constitute any endorsement by us and/or our suppliers. Any software that is on this website including HTML codes and software made available to download from this website ("Software") is our copyrighted work or the copyrighted work of our suppliers or 1icensors. We Travel Luxe, LLC are our trademarks. Other product and company names mentioned herein may be the trademarks of their respective owners.
Power of Attorney:
As our client, you hereby appoint us to be your attorneys-in-fact for the purpose of signing all documents necessary to purchase and issue airline tickets, tours, cruises, and hotel guarantees for late arrival. You authorize any of the attorneys-in-fact to sign credit card authorizations for said purchases whenever any of them receives an Internet booking request reasonably believed to be from you or someone acting on your behalf, requesting those tickets be charged to this credit card account. You agree that you will pay for all such purchases and will not hold us responsible for any of our actions pursuant to this power of attorney.
“Force Majeure” means, in relation to WTL, any circumstances beyond the reasonable control of WTL (including, without limitation, acts of God, explosion, flood, tempest, forceful wind, fire or accident, war or threat of war declared or undeclared, acts of terrorism, sabotage, insurrection, riots, strikes, civil disturbance, requisition, sickness, quarantine, government intervention, weather conditions, defects in machinery and all vehicles, delay, wildlife, or other untoward occurrences). WTL shall not be deemed to be in breach of these terms and conditions or otherwise be liable to you, by reason of delay in performance, or by non-performance, of any of its obligations hereunder to the extent that any such delay or non-performance is due to any Force Majeure. THE PURCHASE OF TRAVEL INSURANCE IS HIGHLY RECOMMENDED FOR ALL NONREFUNDABLE TRAVEL COSTS. If WTL, and/or any of its travel suppliers, are affected by Force Majeure, they shall be entitled to, and may in their sole and absolute discretion, vary or cancel any itinerary or arrangement in relation to the trip. Payment of any refund to you as a result of the non-performance of any obligations hereunder shall remain in the sole and absolute discretion of WTL or the appropriate supplier. WTL will, however, use its reasonable efforts to cause you to be reimbursed where possible. WTL will be entitled to deduct from any refund payable to you the reasonable actual and potential costs to WTL of the Force Majeure and applicable cancellation fees. Regarding civil unrest, once WTL has investigated the prevailing situation, as it deems fit, it shall remain in WTL’s sole and absolute discretion whether to proceed with the trip. You may in such circumstances cancel the trip subject to WTL’s and each supplier’s terms and conditions.
All suits in connection with, or incident to, this Agreement shall be litigated, if at all, in the courts of the Country of Williamson County, Tennessee, to the exclusion of other courts of any other state.
THE CONTENT, CODE, ACCESS, AND OTHER FEATURES OF THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF ACCURACY, RELIABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT ANY SUCH FEATURES WILL OPERATE UNINTERRUPTED OR IN AN ERROR-FREE FASHION, THAT DEFECTS \WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. APPLICABLE LAW MAY NOT ALLOW EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
NO CONSEQUENTIAL DAMAGES:
IN NO EVENT WILL WE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS AND COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS, ARISING OUT OF YOUR USE OR INABILITY TO USE ANY CONTENT OR FEATURES, OR YOUR FAILURE TO ACCESS OR CLICK-THRU ACCESS ANY CONTENT OR FEATURES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.